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City of Seattle Community Technology E-Zine



Vol. 6, No. 7 July, 2007

home

I N S I D E


TMF Awards
Cable Hearing
YouTube Trojan
Got RAM?
Dollars
What's Hot
Calendar
Beehive Goes Live
Linkage
Free Internet


what's hot

July 25 and July 30: Comment on a proposed Millennium cable deal. More below.

new services for immigrants

In June, Mayor Greg Nickels announced steps the City is taking to improve services to Seattle's growing immigrant and refugee population. Improved translation and interpretation services, technical assistance for immigrant-owned businesses, increased access to City grants and an advisory board focused on immigrant and refugee issues are just some of the actions included in the Mayor's Immigrants & Refugees Report and Action Plan. Read more in the press release.

beehive: live!



Asfaha Lemlem speaks at the Beehive launch event.

In mid-June, One Economy Corporation, a technology based non-profit, launched a new web tool for Seattle residents called the Beehive. The Beehive is a locale specific, resource based tool that allows users, specifically the underserved and low-income population, to get information about jobs, school, health, money and family. The Seattle Beehive, unlike any other of the 47 nationwide, will also have content for New Americans, with features that include detailed information about adjusting to life in Seattle, narratives on how to acquire social services, and audio components. In addition, there is a Life Coach tool created in conjunction with Family Services of Seattle. The Beehive can be accessed at BeehiveSeattle.org. Each month, we will feature a new interactive Beehive tool specifically designed to arm Seattle residents with the tools they need to enter the economic and technology mainstream.


cheap tickets

Don't miss out on cheap tickets for concerts, plays and more. Seattle Center's Teen Tix is a free arts-access pass that allows teenagers to purchase $5 rush tickets to theatre, dance, music and visual art. Use it at great venues like the Seattle Repertory Theatre, Book-It Repertory Theatre, INTIMAN Theatre, Seattle Shakespeare Company, Seattle Opera, Pacific Northwest Ballet, Seattle Children's Theatre, Pacific Science Center's IMAX and Laser Dome, Fun Forest, Seattle International Children's Festival, and for concerts and special events at the EMP.

160 languages

Multilingual Customer Service! If you have any City questions and don’t know where to start, the place to go is the Customer Service Bureau or call 684-CITY (2489). The City has changed the name of its Citizens Service Bureau to be the Customer Service Bureau. The name change is more inclusive of our many residents and visitors who may not have technical citizenship here. The bureau has also expanded its capacity with Interpreter services available in over 160 languages.

us speed lags

The U.S. lags in broadband speed, according to a new report commissioned by the Communications Workers of America (CWA) warns. The U.S. trails other industrialized nations in high-speed Internet access and may never catch up unless quick action is taken by public-policymakers. Learn more at the CWA site.

west nile virus

West Nile virus (WNV) is spread by infected mosquitoes and can be a serious health threat to people, birds and animals. Seattle Public Utilities is now providing online information about the West Nile Virus and what you can do to reduce the risk of mosquito breeding and bites.

calendar

Npower's Day of Caring 2007
Can your organization use some technical help? Get a free Stable & Secure Tech Scan for your nonprofit. As part of United Way's Day of Caring on September 21, NPower is connecting tech-savvy volunteers with nonprofits to conduct basic technology assessments. The scan assesses many features that are essential to a strong tech foundation.

l.i.n.k.a.g.e

e-health snapshot

The Children's Partnership has just published a new report "E-Health Snapshot: Harnessing Technology to Improve Medicaid and SCHIP Enrollment and Retention Practices." See the report download site.


q&a

Don't miss Ask the Mayor on the
Seattle Channel. It's a Q&A show featuring host C.R. Douglas and callers in local issues discussion with Mayor Greg Nickels. Next taping is July 10, 7:00 p.m. Email your questions in advance to askthemayor@seattle.gov.

free internet

Free cable broadband Internet service is available for organizations providing technology training to community members. The free service is offered in the Comcast service delivery area and within the Seattle city limits, based on the City’s cable franchise agreement. For more information and to download a short form to make application, go to our tech web. If you have questions, email Derrick Hall or call (206) 233-5061.


archives

Back issues of Brainstorm including techtips and linkage are now available in our online archives. Previous TechTips and Linkage are also available. Click to revisit all previous issues.




CITY OF SEATTLE
Greg Nickels, Mayor

Department of
Information Technology

BILL SCHRIER
chief
technology officer


BUSBONG SEARS
acting director, office of
electronic communications


DAVID KEYES
manager, community
technology program


staff



D.H. CASS MAGNUSKI
editor


Grantees gather at City Hall.

city awards $160K in tmf grants

The City has awarded $160,000 in Technology Matching Fund grants for 15 community projects which help further the City’s commitment to education, inclusion, and race and social justice. These projects will benefit a wide range of residents, including youth, seniors, disabled residents, immigrants and refugees and victims of domestic violence by providing education, employment training, and opportunities to explore community issues. They will provide hands-on opportunities with the Internet and a wide range of digital technologies, including audio, digital image manipulation, video, 3D modeling, game programming and scriptwriting. The Citizens Telecommunications and Technology Advisory Board (CTTAB) reviewed applicants and made the recommendations for which projects we would be able to support this year.

The Technology Matching Fund makes matching grants to eligible organizations for the purpose of promoting citizen access to information technology and literacy in using technology, and to apply technology to foster civic engagement. While access to technology has increased for many, studies still show a troubling gap in access and the literacy skills that are essential for full participation in our digital society. These projects will help minimize this gap. For example, certain projects will enable parents with limited English speaking abilities to access their children’s online public school records; immigrants and refugees to obtain essential workforce computing skills; youth to learn digital storytelling and programming as a means to improve academic achievement; and victims of domestic violence to learn Internet safety. Here is a list of the grantees, their projects and amounts awarded:

826 Seattle, Technology Enhancement Program, $11,700
Provides up-to-date hardware and software resources that will help improve students' literacy, creative processes, and writing and design skills.

East African Community Services, Improving Basic Computer Literacy, $11,600
Provides direct computer training to parents and adults who have low to no computing skills and speak English as a second language.

Helping Link, Parent Technology Link, $10,100
Increases the participation of Vietnamese immigrant parents in the school life of their children by teaching the computer skills necessary to use the Seattle School District online program called "The Source."

Horn of Africa Services, Computer-based Job Training Project, $17,800
Creates a Computer-based Job-training Project to equip East African refugees and immigrants with skills they need in order to obtain sustainable employment opportunities.

InterConnection, Digital Literacy Program, $11,600
Volunteers who have received a donated computer will learn how to use them by receiving free basic computer skills and advanced computer topics training, such as networking, website development, and troubleshooting.

International District Housing Alliance, Citizenship Exam Preparation Project, $9,500
Staff will travel with laptops and educational software to help low-income immigrants and refugees (the majority of whom are disabled and elderly) obtain citizenship and learn to use information technology.

Low Income Housing Institute, Sand Point Community Digital Arts Program, $9,800
Provides multimedia technology education for homeless, formerly homeless and low-income youths ages 15-21. Participants complete a service learning project and generate a photo exhibit and multi-media pieces that address social justice issues.

RecTech Coalition, Inspiring Youth Through Technological Creativity, $9,000
Teach two classes (2D modeling/Augmented Reality and Computer Game programming) for teens in the Garfield neighborhood that will give them an opportunity to work with technology that they haven't seen before.

Refugee and Immigrant Family Center, Basicomp, $7,500
Buy ten computers to teach basic computer techniques that will enable members of the community, including refugees, immigrants and low-income families, to gain job skills as well as get connected to the Internet.

Refugee Women's Alliance, ReWA Computer Access Project, $14,500
Provides access to computers as well as ESL and technology training for refugee and immigrants in South Seattle.

Salvation Army/Seattle Social Services, Safety First, $7,400
Provide up to 245 clients of domestic violence programs with access to Internet and email services at a safe location; train staff; and open access to a wide variety of Internet-based services.

Somali Community Services of Seattle, Advanced Computer Skills for Somali Adults, $8,600
Offers a computer skills class designed for Somali adults to promote job readiness and independence. Resume and simple business letter writing using Word, job, housing and resource searches on the Internet.

Southwest Youth and Family Services, Southwest Computer Lab, $8,100
Establishes a computer lab and associated instructional technology for use by students working to re-enter high school, English Language learners and other community members enrolled in classes and activities at Southwest Youth and Family Services.

Youth Care, YouthTech, $9,500
Develops and utilizes a computer lab at the Orion Center and provides an established IT training curriculum and paid internships in the IT industry for homeless youth.

Youth Media Institute, Youth Out Loud Summer Program, $13,300
Youth of color will learn new media technologies and digital storytelling techniques to give voice to their experiences, families and cultures. Their stories will be used to spark dialog about the changing face of the community.

proposed cable deal: you can comment

The Office of Cable Communications and Millennium Digital Media, L.L.C. have negotiated a proposed cable franchise agreement and a settlement agreement for consideration by the Seattle City Council in July/August 2007. These address many of the community needs and interests that were identified in public surveys and provide a number of community benefits, some of which have already been implemented.

The benefits include an increased cable service discount for seniors and the disabled (to match Comcast’s discount); a lower-priced cable service tier (with fewer channels) for $19.99; complimentary cable modem service for up to 50 City-sponsored community technology centers; a second public access facility location; a $20,000 grant for SCAN, the public access channel manager, to assist local communities underrepresented on the channel; and commitments to offer, within the next 12 months, video-on-demand (VOD) service, more HD channels, and cable system and customer service improvements. In addition, Millennium will provide a fiber connection from the Seattle Channel to Town Hall so that the Seattle Channel may air live and/or interactive programming from Town Hall events.

The first public hearing on these proposed agreements will be held in Council Chambers at the Energy & Technology Committee meeting on July 25th at 9:30 a.m., and the second public hearing will be held at the Yesler Community Center on July 30th at 5:30 p.m. To view the detailed hearing notice, proposed agreements, and more info about the council meetings and public hearings, go to the cable franchise site, or call the Office of Cable Communications at (206) 684-8498.

The Department of Information Technology (DoIT) was one of many city and community services at the 2nd Seattle Newcomers Fair at Seattle Center this year. Tony Hopkins from the SeattleChannel.org and Evans Tomassini from our Technical Support Services group shared our cable customer support, community technology programs and Seattle Channel info with newcomers.

s.e.c.u.r.i.t.y

youtube trojan grabs user data

YouTube viewers are warned that hackers are using a new technique that tries to dupe users into viewing a YouTube video that will download a Trojan Horse to your computer.

Since you are unlikely to stumble on their YouTube video on your own, this scam first sends an email with an attachment called "YouTube04567." If you click on the attachment it opens the YouTube video called "After World Episode 6" and in the background it loads two files that are information stealing Trojan Horses. They grab information from your computer and send it off to a remote computer possibly located in Russia. If you get this dangerous email, just delete it.

Ironically, Websense has posted a video on YouTube explaining what happens to your computer when you are the victim of this Trojan.

t.e.c.h.t.i.p

should i upgrade my ram?

by Derrick Hall
RAM stands for random access memory. The more we have, the faster our programs run. So, how much is enough? The new Windows Vista operating system requires more than ever, because Vista itself needs a lot to operate. Here's some information on RAM specifications and actually needs.

Windows XP
If you're using Windows XP, I would recommend having a minimum of 512MB of RAM. The product specifications state that both Windows XP Home and Professional can work with only 128MB of RAM, but after you install anti-virus software and your other software, your RAM usage will be around 300-400MB. The more applications you open, the greater the RAM demand.

Windows VISTA
This is Microsft's latest operating system, and its specifications require 512MB of RAM, and Vista Premium requires 1GB of RAM to operate properly. It's best, then, to have 2GB of RAM installed on your machine for maximum speed.

Virtual RAM
You may have wondered why your computer runs slow when you have multiple programs running. This tends to occur because your computer has run out of physical RAM and is now using virtual RAM. When the computer needs more RAM than it has, it uses its hard drive space to help with processing your needs.

Questions? Contact Derrick Hall.

d.o.l.l.a.r.s

National Organization on Disability National Partnership Awards Program
Deadline: August 31
A new competition for 40 eligible non-disability associations from across America designed to recognize their work on behalf of people with disabilities. Call to demonstrate leadership in supporting local initiatives that benefit people with disabilities.

Seattle Foundation Community Grantmaking Program
Deadline: Ongoing
Supporting a broad array of organizations that improve the quality of life for King County residents. Provides funds for general operating expenses and capital support for building campaigns, facility renovation and the purchase of equipment.

City of Seattle Youth Arts Grants
Deadline: July 30
Funding supports out-of-school arts training for middle and high school youth. Provides project-based support in all artistic disciplines. Funding awards range up to $10,000 for projects led by experienced teaching artists in 2008.

Disney Minnie Grants
Deadline: August 30
Provides grants of up to $500 to support youth-led service projects. These grants support youth (ages 5-14) in planning and implementing service projects in their community. Teachers, older youth (15-25), youth-leaders, and youth-serving organizations are also eligible to apply, provided that they that engage younger youth (5-14) in planning and implementing the service. Projects can address themes such as the environment, disaster relief, public health and awareness, community education, hunger, literacy, or any issue that youth identify as a community need.

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