Consumer Affairs

Welcome to the Consumer Affairs web site. The site has been revised and updated. We hope that businesses and consumers in Seattle will find the site informative and helpful.

Consumer Affairs inspects and tests all weighing and measuring equipment in commercial use to assure that consumers get what they pay for and businesses have a "level playing field" for competition. Inspectors check packaged products to verify compliance with weights and measures code requirements addressing net content declarations, method of sale, labeling, and unit pricing. Price scanning systems are tested to verify pricing accuracy.

Consumer Affairs inspects taxicabs and tests drivers to insure that they can safely transport passengers. Taximeters are tested to verify that they are accurate and passengers are not overcharged. Inspectors check taxicabs on the street days, evenings, and weekends to make certain that taxicabs and drivers conform to standards contained in the taxi code.

Consumer Affairs administers the police impound contract to monitor compliance for the protection of vehicle owners and to meet the needs of the Seattle Police Department. Complaints about towing damage and charges are investigated promptly.

We welcome your comments. If you have a specific question you would like answered, please send us E-Mail at: seattle.consumer-affairs@seattle.gov