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Operations & Maintenance (O&M):
What, Why & How

O&M practices impact:

• Building owner’s costs
• Residents’ health, comfort, and safety.

Sustainable building O&M practices enhance:

• Tenant health and operational savings. The key to successful building performance is O&M plans, education, and design that is convenient and cost-effective.

Chapter includes the what, why and how of:

• Preparing a plan for annual scheduled maintenance of building and site
• Sustainable landscape planning
• Resident recycling
• Recycling and disposal procedures for staff
• Ventilated separate storage for maintenance supplies and paints
• Developing tenant manual
• Waste disposal plan
• Training for O&M staff.

A sample of O&M content
from Chapter 6: Action Items 1 & 2