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Questions and Answers


   
  How do I get there?
  Directions to Skagit Tours The Diablo Lake Adventure Tour begins in Newhalem, Washington 140 miles or 3 hours northeast of Seattle. Travel Interstate 5, and take Exit 232. This is the Cook Road Sedro-Woolley exit near Mount Vernon, Washington. Head east through the first stoplight close to the exit off ramp. Continue east on Cook Road for 4.5 miles until you reach a second stoplight and turn left onto the North Cascades Highway 20.

You are now heading east on the North Cascades Highway, continue for approximately 40 miles. You will travel through the town of Marblemount. Newhalem is 15 miles east of Marblemount. Look for the black and blue sign "Welcome to the Skagit River Hydroelectric Project" and for Train Engine "Old Number 6" parked adjacent to the Highway as you approach Newhalem's Main Street. Parking is available on the north side of the highway in the lot provided.

Check-in for Skagit Tours is in the Skagit Information Center across the street from the Skagit General Store on Main Street. Allow a minimum of 90 minutes to travel from Interstate 5 to Newhalem. You can also access the North Cascades Highway from east to west via Winthrop, Washington. Newhalem is approximately 70 miles west of Winthrop. Allow one hour and 30 minutes to travel west from Winthrop to Newhalem.
   
  What if my plans change after I pay for my ticket(s)?
  Subject to space availability, we will gladly reschedule your tour to another date, with a 48-hour notice for Diablo Lake Adventure Tour. And, seven-day notice for Diablo Dam Good Dinner Tour. As with other entertainment events, all tickets are non-refundable. Tours operate as scheduled, rain or shine.
   
  Can I buy food?
  Stop by the Skagit General Store for snacks, picnic items or to stock up for camping. Picnic facilities and restrooms are conveniently located in Newhalem. The Skagit Picnic Lunch is available by pre-order, with a minimum of 48-hour notice.
   
  Where can I spend the night?
  There are many lodging opportunities en route to the Skagit Tours or nearby. They range from rustic to luxurious and can be found on both the western and eastern approaches to the North Cascades on or near Highway 20.

Closest to Skagit Tours is Ross Lake Resort located on the Ross Lake reservoir. This floating fishing resort is open mid-June through the end of October and the number is (206) 386-4437. www.rosslakeresort.com

For lodging accommodations on the western approach to Newhalem you may contact:
For lodging accommodations on the eastern approach to Newhalem you may contact:
  • The Winthrop Chamber of Commerce at 1-888-4METHOW, that's 1-888-4-M-E-T-H-O-W or 509-996-2148 or http://www.winthropwashington.com/
  • Methow Valley Central Reservations at 1-800-422-3048 or 509-996-2148.
  • The Lake Chelan Chamber of Commerce at 1-800-4-CHELAN or 509-682-3503.
  • The Wenatchee Valley Convention and Visitors Bureau at 1-800-57-APPLE. Or you can phone the Wenatchee Valley Chamber of Chamber at 509-662-2116.
Tent camp sites and recreational vehicle hookups are available on a reservation and non-reservation basis. Contact the North Cascades National Park Visitor Center (206)386-4495 or at www.nps.gov/noca for more information. Visit Washington State Parks for more camping options.

   
  What are my meal options?
  Order a Skagit Picnic Lunch to enjoy before or after your tour, $10.00 for adults and $5.00 for children. Take out lunch includes Skagit Cookhouse crispy-baked chicken (two pieces served cold- white and dark meat), potato salad, chilled bottled water, fruit cup, old-fashioned apple crisp, and a cloth red bandanna lap napkin.

Children's lunch includes choice of peanut butter and jelly sandwich or a chicken leg, plus apple sauce, crackers, chilled fruit punch and wooden toy whistle (suitable for ages 3 and older).

The Skagit Picnic lunch is available on a 48-hour pre-order basis. Be sure to request at the time of your reservation.

Enjoy a Diablo Dam Good Dinner! Includes all-you-can-eat crispy-baked chicken, mashed potatoes and gravy, vegetarian spaghetti, vegetables, fruit gelatin salad, rolls and butter, beverage and home made pie ala mode. For reservations, contact 206-684-3030 or SkagitTours.Reservations@seattle.gov
   
  How much walking will I have to do?
  Both tours require some walking and climbing of stairs, so be sure to wear comfortable shoes. Wheelchair access is available with two-week advance notice. Please indicate at time of reservation if members of your party have difficulty walking.
   
  How should I dress?
  Dress for comfort and adaptability. Mountain weather is unpredictable and tours operate rain or shine, so it's a good idea to dress in layers which can be worn or shed as conditions change. Don't forget to bring a broad-brimmed hat and sun glasses, and your camera!
   
  A person in my party is in a wheelchair. Can she still take the tour?
  We are able to accommodate a limited number of wheelchairs on tours with two-week advance notice. Please provide your own attendants.  
   
  How else can I get in touch with you for more information?
  Please contact us at the following address or phones:
 
Skagit Tours Office in Seattle
Seattle City Light
700 Fifth Avenue, Suite 3300
PO Box 34023
Seattle, WA 98124-4023
Phone: 206.684.3030
Fax: 206.684.3326
www.SkagitTours.com
SkagitTours.Reservations@seattle.gov
or

Skagit Tours Office in Newhalem (June thru September)
Seattle City Light
500 Newhalem St.
Rockport, WA 98283
Phone: 206.233.2709
Fax: 206.233-1642
www.SkagitTours.com
SkagitTours.Reservations@seattle.gov
 

TDD Users- for hearing and speech impaired, call toll-free in Washington 1-800-962-9498.
 


Due to heightened security, Seattle City Light has restricted access to certain areas of the Skagit River Hydroelectric Project.

There is no public access to Ross and Diablo Powerhouses, the Incline Railway and Diablo Dam. Other seasonal attractions including the Gorge Powerhouse Visitors' Gallery and Ladder Creek Falls are open May through September. The Trail of the Cedars and the Gorge Dam Overlook Trail remain open year-round for public use.


Click here for more contact information! Skagit Tours Hotline
Reservations:
(206) 684-3030
SkagitTours.Reservations
@seattle.gov











For additional information, please send email to Janice Boman at janice.boman@seattle.gov or call 206.684.3030.

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