| |
|
|
Account Information -- find it here
|
| |
Information about new accounts, rates, payment locations
|
|
|
Account Paperless Billing and Payment Option
|
| |
Receive and pay your bill electronically using a VISA, MasterCard credit/debit card or an E-Check. Single, recurring or advanced payment options available.
|
|
|
Accounts & Billing FAQ
|
| |
Frequently Asked Questions about your account and your bill - opening and closing your account, meter reading, bill responsibilty guidelines, contacts…
|
|
|
Assistance Programs
|
| |
A list of programs which offer assistance with affording your electric bills.
|
|
|
Bill Payment Responsibility
|
| |
Who is responsible for paying your City Light bill? Detailed answers on this page.
|
|
|
Billing & Service Dispute Resolution
|
| |
Contact information
|
|
|
Boundary Project
|
| |
Boundary Dam is Seattle City Light's largest generating facility -- see for yourself.
|
|
|
Brochures You Can Print
|
| |
Brochures and other publications from Seattle City Light in Adobe Acrobat format.
|
|
|
Budget Billing Plan
|
| |
A way to pay your electric bill in an agreed upon amount, estimated over the year (now for residential and small, general service customers)
|
|
|
Check Your Electrical Service Request Status
|
| |
Seattle City Light offers a convenient online tool to check the progress of your electrical service connection project.
|
|
|
Common Causes of High Bills
|
| |
Do you feel your power consumption is too high? Here is a list of common causes of higher-than-normal power use.
|
|
|
Compact Fluorescent Bulbs
|
| |
Lots of information about CF bulbs including benefits, where and how to buy, how to install, and frequently asked questions
|
|
|
Conservation Home Page
|
| |
Information about programs and services designed to help you conserve electricity and protect the environment
|
|
|
Conservation Services For Your Home
|
| |
Conservation information and services for residential customers and multifamily and single-family building owners. Includes information about weatherization, efficient lighting and appliances, and tips for saving energy.
|
|
|
Customer Generation
|
| |
Resources for customers interested in generating electricity on their premises using solar or other technologies. Includes information on net metering, permitting and new financial incentives.
|
|
|
Customer Satisfaction Survey
|
| |
Seattle City Light customer satisfaction survey reveals pre and post storm support for the utility
|
|
|
Do-it-Yourself Home Energy Audit
|
| |
A step-by-step guide for identifying and improving your home’s energy efficiency
|
|
|
Ductless Heat Pump Pilot Program
|
| |
Ductless Heat Pump Pilot Program for Single-Family residential customers who use electric resistance heating as their primary heat source. (not all customers will be eligible.)
|
|
|
Electric Vehicles
|
| |
What you need to know if you're considering buying an electric vehicle.
|
|
|
Electrical Service Connections
|
| |
Seattle City Light provides a range of information and services for its customers; including service hookups, line relocation, temporary removal, construction standards information, and permits.
|
|
|
En Español
|
| |
Some of the content of the Seattle City Light Web site, translated for our Spanish-speaking customers.
|
|
|
Event Request Form
|
| |
Do you need our presence at your event or a supply of conservation brochures? Please fill out this form.
|
|
|
Fingertip Facts -- Customer Information Guide
|
| |
Fingertip facts about City Light -- its management team, customers, service area, generation system, power supply, public benefits, and more.
|
|
|
Generator Safety
|
| |
Using a generator can be very dangerous. If you are planning to use one, please consider the tips found on this page as ways to increase both your safety and that of our line crews.
|
|
|
Hatchcover Art in Seattle
|
| |
Artist-designed hatchcovers (manhole covers) in Seattle, the work of artist Nancy Blum and brainchild of Seattle Arts Commissioner Jacquetta Blanchett
|
|
|
History -- looking back
|
| |
Information about Seattle City Light and its role in local history
|
|
|
Holiday Lighting Tips
|
| |
Tips to save money and energy, plus information on the new LED holiday lights.
|
|
|
Home Energy Audit
|
| |
Trained energy professionals provide a whole home performance evaluation of current energy use and energy conservation potential.
|
|
|
Home Heating
|
| |
Learn about different home heating systems, how they work, fuel cost comparisons, ducts and pipes, thermostats and efficiency tips.
|
|
|
Home Resource Profile
|
| |
Get a customized report of your household energy, water and solid waste use along with savings recommendations. For all residential customers.
|
|
|
How to Read Your Electric Meter
|
| |
Updated instructions for reading 4-dial and 5-dial meters
|
|
|
In Your Neighborhood
|
| |
Information about Seattle City Light's activities in your part of town
|
|
|
Life Support Equipment Program
|
| |
For residental customers using electric life support equipment. Learn how we can help you to be more visible, aware, & prepared in case of outages, storm or other emergencies, or if we need to disconnect your power for non-payment or scheduled repairs.
|
|
|
Light Reading
|
| |
A newsletter for Seattle City Light's residential customers
|
|
|
Mayor's Office for Senior Citizens - Utility Discount Program
|
| |
For Senior and Disabled customers of Seattle utilities: Information and how to apply for discounted utility rates and other assistance.
|
|
|
Neighborhood Power Project
|
| |
Conservation in your neighborhood.
|
|
|
New Construction Resources
|
| |
Information and services for builders and remodelers. These include service hookups, line relocation and temporary removal, construction standards for electrical equipment, and permitting.
|
|
|
Newsroom
|
| |
Links to current and archived news releases, issue papers, and other items in the news.
|
|
|
Open and Close Residential Accounts
|
| |
Open and close accounts -- online forms for the Residential Electric Service Application (RESA)
|
|
|
Outages -- planned & unplanned
|
| |
General information about why outages occur and what to do
|
|
|
Payment Locations and Mailing Address
|
| |
Where to pay your bills. Walk-in locations and mailing address.
|
|
|
Project Share Online Contribution
|
| |
How you can help friends and neighbors in need.
|
|
|
Property Usage: Easements, Consent and Permits
|
| |
Information and forms for requesting the temporary or permanent use of property owned or leased by Seattle City Light. Easements Application, Consent Application and Permit Application.
|
|
|
Rates Information
|
| |
Information about Seattle City Light's rates
|
|
|
Rates Review
|
| |
Background, documents, schedules and other information on the review of Seattle City Light's electric rates.
|
|
|
Recurring Payments for Paper Billing
|
| |
Seattle City Light and Seattle Public Utilities customers may sign up for automatic payment of their electric, water, sewer and garbage bills.
|
|
|
Refrigerator recycling
|
| |
The $30 refrigerator recycling rebate is back by popular demand and is now scheduling appointments for free pick-up.
|
|
|
Requirements for Electric Service Connection
|
| |
This manual has been written to provide City Light customers with a concise reference to the requirements
that must be met before the Utility can provide electric service.
|
|
|
Skagit Project
|
| |
Surround yourself with the rugged beauty of the North Cascades and visit the Skagit project, listed on the National Register of Historic Places.
|
|
|
Solar Electricity FAQs
|
| |
Answers to common questions from City Light customers who are interested in solar electric systems for their homes and businesses.
|
|
|
Streetlight Trouble Report
|
| |
Use this form to report problems with streetlights.
|
|
|
Take Winter by Storm
|
| |
Here's what you can do to prepare for cold and stormy weather in Seattle.
|
|
|
Talk To Us -- we're listening
|
| |
Please share your thoughts with us.
|
|
|
Tours -- get away for a day
|
| |
Options for getting away within Washington
|
|
|
Tree Pruning
|
| |
Information about City Light's vegetation management program, urban tree pruning, replacement and tree safety tips
|
|
|
Water Conservation
|
| |
Water-saving tips for homes and businesses.
|
|
|
Weather Emergency Tips
|
| |
Seattle can experience weather-related emergencies at any time. This page provides emergency telephone numbers and tips on how to protect yourself and your property.
|
|
|
When the Power Goes Out
|
| |
Just in case, read these useful tips.
|
| |
