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Lighting Seattle since 1905 Jorge Carrasco, Superintendent
Worker repairing streetlight. Streetlight: Trouble Report
 

At the present time, our repairs are averaging about 60 days. However recently the Mayor authorized City Light to spend an additional $2.1 million to work through the back log of reported streetlights. In addition, there are monies available to complete Phase II of our group re-lamping program. Phase II will focus on the area that includes: Lake Washington the east; Elliot Bay on the west; Denny Way to the north and Brandon Street to the south. We will replace all of the streetlights within this area. Phase III and Phase IV will be completed in 2010 and 2011 respectively if funds are available. This will allow us to get on a planned four-year cycle for streetlight replacement. In addition, the City is applying for federal stimulus money to begin replacement of 40,000 streetlights with energy-efficient LED lights. Our target is to have all reported streetlights repaired sometime this Fall and to get back on a regular 10-day response cycle. If your light has not been repaired in 90 days, please email SCL_StreetLightEscalations@Seattle.Gov and provide the ticket number of your original request. We appreciate your patience as we work to get caught up as soon as possible.

Press release links:
Mayor: Increase street light repairs in 2009
Mayor announces plan to replace residential streetlights

With about 84,000 streetlights to maintain, we appreciate your help in finding lights that are out or are malfunctioning. You can report them electronically, using the Streetlight Trouble Report Form, via phone at (206) 684-7056 or via email at street.light@seattle.gov.

Illustration of the location of the Pole Number on the Streetlight Pole
  • The light pole number is needed. It usually resembles the image on the right:
  • The address nearest the pole is also needed to assist in locating the correct pole.
  • What is the the nature of the problem? (Examples: Pole down, light burned out, light on in daylight, glare, etc.)
  • We ask for your name and phone number in case we have questions and need to follow up with you.
  • When you're ready, the online form is here:
    Begin Streetlight Trouble Report Form
It's easy. Just complete the form, and when you're done, click the "Submit Trouble Report" button at the end. Our crews will repair that light as quickly as possible. Our crews are usually able to complete routine repairs within seven to ten business days. However, during the high-volume months of October through February, routine repairs may take longer - up to eight weeks.

If you have questions about a streetlight, you can also call us at 206.684.7056.
To follow-up after making this report, or to check on an installation or other service:
  • If you live north of Denny Way: 206.615.0600
  • If you live south of Denny Way: 206.386.4200

    ... or send email to Respond. scl @ seattle. gov.
Thank you for reporting streetlight problems!

If you have a comment or suggestion about this web page, please email the SCL Web Team at: WebTeam . scl @ seattle. gov

 
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The Seattle City Light Web Team:

Seattle City Light -- 700 5th Avenue, Suite 3200, Seattle, WA 98104-5031 -- 206.684.3000
Mailing address: 700 5th Avenue, Suite 3200, P.O. Box 34023 Seattle, WA 98124-4023

 

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