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City of Seattle

Gregory J. Nickels, Mayor

NEWS ADVISORY

SUBJECT:   New Web site aimed at helping consumers launched
FOR IMMEDIATE RELEASE:   
8/7/2003  1:00:00 PM
FOR MORE INFORMATION CONTACT:
Craig Leisy, Consumer Affairs Manager (206)386-1296
Kathy Sugiyama  (206) 684-0909

New Web site aimed at helping consumers launched

SEATTLE — Mayor Greg Nickels announced today the launch of a new consumer- protection Web site. Supported by the Consumer Protection Roundtable (CPRT) and hosted by the city of Seattle, the site – http://www.cityofseattle.net/consumerprotection/default.htm provides contact information for various consumer agencies and organizations, as well as media outlets which cover consumer-related issues.

"The Consumer Protection Roundtable is a regional information clearinghouse for a broad range of consumer issues, from product safety to fraud," Nickels said. "This new web site provides consumers with valuable links to agencies and organizations that can help them with a variety of consumer issues, whether a consumer wants to make a complaint or obtain information."

The CPRT intends to regularly expand and improve the site, adding more topic areas and links to consumer agencies. Recommendations for site development can be emailed to consumerprotection@seattle.gov

The Consumer Protection Roundtable is dedicated to educating the public on consumer issues through close contacts with consumer reporters in the print and broadcast media and by providing timely information on their web sites. One major activity of the CPRT is to refer consumer complaints to the appropriate government agency or consumer organization. This new web site lists topics of interest to consumers and indicates which agency or organization should be contacted to make a complaint or to obtain information.

The CPRT is currently composed of representatives from federal, state, county and city consumer agencies, as well as various consumer organizations and several consumer reporters from print and TV media outlets. (A complete list of members can be found on the new Web site.) The members meet bimonthly to share information on their activities and new publications they have produced. Representatives from the city of Seattle, Consumer Product Safety Commission, U.S. Postal Service, Better Business Bureau, Seattle Post-Intelligencer, and Seattle Times helped found the Consumer Protection Roundtable in 1979.

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Consumer Affairs

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