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Services > Billing > Manage Your Account

Request a Credit Balance Refund

You can request a refund check for your Seattle Public Utilities or Seattle City Light account if you:

  • • have closed your account

  • • have a credit balance after the final bill was issued for your account

  • • are the account holder

  • • are NOT on the Budget Billing Program

  • • do NOT receive utility rate assistance
Checks are mailed 3-4 weeks after the request is received.

Request a credit balance refund online

Related Links
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Look Up Your Collection Day

Replace Lost or Damaged Garbage Can

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Replace Recycling Container
Start or Stop Yard Waste Service

Change Account Mailing Address

Change Your Garbage Can Size

Report a Missed Collection